Going the Extra Mile: Shoutout to Melissa

At Stewart Richey, we believe great service starts with great people. It's always encouraging to hear from clients who notice the extra effort our team brings to every interaction. Recently, we received this thoughtful note from Ken Crowder, General Manager at Indian Hills, and we’re proud to share it:

“I just wanted to take a minute to tell you that I called to check on a question I had with an invoicing statement, and Melissa was incredible!
She epitomized customer service and she went out of her way to solve my problem.
I hope you realize just what a great person she is; she is absolutely representing the company very well.”

Thanks to Ken for taking the time to share this kind feedback — and a big thank-you to Melissa for continuing to raise the bar and represent Stewart Richey so well.

If you’ve had a great experience with one of our team members, we’d love to hear about it!

‍